Tuesday, May 25, 2010

How to configure AKO email on your Android phone

*Edited SEP 08, 2010 to incorporate changes and compatibility notes for different types of android phones. Should work for most Android phones now, please let me know if it didn't work for you, or if there was something different. Details of what was changed at bottom of post. Thanks for everyones input.

AKO is the army's internet site/mail server for soldiers and some DOD/contractors. These steps are written so that anyone should be able to configure this on their Android phone, but you can possibly also use the info to configure it on other phones as well. A lot of the information automatically prefills after you've entered it once, so if it's already entered, then just ignore and move on. In order for this to work you have to allow non-CAC logins from AKO. In the AKO main page select My Account dropdown menu, then select Account settings and then Change Password. There is a check mark labeled "Set CAC Only Login" that must not be selected for this to work. You may have to login to AKO with your CAC and enter a new password to do this.

Incoming Mail Settings

  1. IMAP
  2. SSL required (for the Samsung Vibrant and probably for other Galaxy S phones select SSL required - accept all certificates)
  3. The IMAP Server is imap.us.army.mil
  4. Port 993
Outgoing Mail Settings
  1. SSL required (for the Samsung Vibrant and probably for other Galaxy S phones select SSL required - accept all certificates)
  2. The SMTP server is mailrouter.us.army.mil
  3. The port is 465

NOTE The following steps are specifically for the HTC Hero, and the HTC EVO running 2.1 (and 2.2), but may also be helpful to anyone running HTC Sense or other Android phones.

The first time you open the mail client (cleverly named "Mail" under all programs) it asks you to choose a mail provider, or if you already have other email accounts setup open the mail client. Select Menu, then more, then new account, or you can select the circle with a little triangle in it at the top left of the screen and then select new account.

  1. Select "Other (POP3/IMAP)"
  2. Enter your full email address
  3. Enter your password, this is case sensitive. I click show password so I can see if I typed it wrong. Don't do this if there are spies around.
  4. Click next or manual setup, it doesn't matter because there isn't a profile built into Android for AKO, so clicking next just brings you to the manual setup screen anyways.
  5. You should now be in the incoming settings page. In the drop down menu for protocol select IMAP
  6. Enter your full email address.
  7. Enter your user name. It will probably autofill with your email address, but that isn't your username. Your username is what you use to log into AKO. As far as I know, that is your email address minus the @us.army.mil part. That's what worked for me anyways, if yours is different, please let me know in the comments.
  8. Enter your password.
  9. Enter imap.us.army.mil for the IMAP server.
  10. In the security type dropdown select SSL.
  11. The server port needs to be 993.
  12. Select "next". If it asks you about certificates (it asks the first time), accept them. It will verify account information and if you entered everything right it will bring you to the outgoing server settings.
  13. Select "Login required"
  14. Enter your username
  15. Enter your password
  16. Enter mailrouter.us.army.mil for the SMTP Server.
  17. In the security type dropdown select SSL.
  18. The server port needs to be 465.
  19. Select next. It will verify account information again, and if you entered everything right it will bring you to the Edit account page.
  20. Enter an account name. You can leave it with the default that it auto fills, or you can name it whatever you like. This name is for when you select different mail accounts. I named mine AKO, because I like coming up with unique exotic names.
  21. Enter your name.
  22. Select Finish setup.

You should now be able to send and recieve emails from your AKO email. If you aren't getting updates frequently enough (or to frequently) or if you aren't seeing certain emails in your inbox, change the Send & Receive settings by selecting Menu, then more, then settings. It also by default adds a signature to all out going emails which can be changed or stopped from General settings. Please let me know if you have any questions or suggestions.

*I edited this post to reflect the differences that my army buddy Dan pointed out. Depending if you are running straight Android, or HTC Sense, or some other user interface for Android, then the steps are going to be slightly different, so I've just added a list of the settings and then below that is the detailed steps needed specifically for the HTC Hero, the HTC EVO 4G, and in all likelyhood any HTC Android Phone with the Sense UI. Also edited to show the slight change that the Samsung Vibrant (and likely other Galaxy S phones) have to do in order to accept certificates. On my HTC Evo if someone sends a message with a digital signature from Outlook, it says mail is on the server. Tested this with a Nexus One and a Samsung Vibrant (what my friends happen to have) and neither one of those had the same problem. Seems to be an HTC thing. If you are having the same problem you can configure your email as POP, or try using K-9 mail like Pat says below. Thanks Evan for pointing out how to change the settings to POP and thanks to Pat for explaining the difference and why it's (probably) best not to use POP.